Shipping conditions

OVERVIEW

These shipping and delivery conditions apply to all users of the WrestlerStore website, especially to customers who order and have our products delivered.

Please read these Shipping and Delivery Terms carefully before accessing our website or placing an order. By accessing or using any part of the website, you agree to be bound by these terms. If you do not agree to all of the terms, you may not place any orders on the website.

SECTION 1 - DELIVERY AND SHIPPING COSTS

Delivery
We ship our products within Germany and to other European countries. Delivery will be made to the address you provide.

Shipping costs within Germany
The shipping costs within Germany are a flat rate of EUR 5.99 per order.

Shipping costs abroad
The shipping costs to other European countries are flat rate 18.99 EUR per order.

SECTION 2 - DELIVERY TIME

Delivery time within Germany
The delivery time within Germany is usually 2-4 working days after receipt of payment.

Delivery time to other European countries
The delivery time to other European countries is usually 5-10 working days after receipt of payment.

SECTION 3 - SHIPPING COMPANY

We ship our products with DHL.

SECTION 4 - AVAILABILITY OF GOODS

Should a product you have ordered not be available due to non-delivery by our suppliers through no fault of our own, we reserve the right to withdraw from the contract. In this case, we will notify you immediately and, if necessary, offer to deliver a comparable product. If no comparable product is available or you do not wish to receive a comparable product, we will promptly refund any consideration already paid.

SECTION 5 - TRANSPORT DAMAGE

Obvious transport damage
If goods are delivered with obvious transport damage, please report such defects immediately to the delivery person and contact us as soon as possible. Failure to file a complaint or contact us will have no consequences for your statutory rights and their enforcement, in particular your warranty rights. However, you will help us assert our own claims against the freight carrier or transport insurance.

Hidden transport damage
If you discover any transport damage after unpacking the goods, please notify us immediately. We will discuss the next steps with you.

SECTION 6 - SELF-COLLECTION

For logistical reasons, it is not possible to collect the goods yourself.

SECTION 7 - DELIVERY RESTRICTIONS

PO box addresses
Delivery to PO box addresses is not possible.

Delivery to packing stations
Delivery to DHL Packstations is possible. Please provide your postal code and the Packstation number as the delivery address.

SECTION 8 - CUSTOMS AND IMPORT REGULATIONS

For deliveries abroad, additional customs duties, taxes, and fees may apply. These are not included in the shipping costs and are your responsibility. Please check with the relevant customs or tax authorities for details.