Shipping terms
OVERVIEW
These shipping and delivery terms apply to all users of the WrestlerStore website, in particular to customers who order our products and have them delivered.
Please read these shipping and delivery terms carefully before accessing our website or placing an order. By accessing or using any part of the website, you agree to these terms. If you do not agree with all of the terms, you may not place orders on the website.
SECTION 1 - DELIVERY AND SHIPPING COSTS
Delivery
We deliver our products within Germany and to other European countries. Delivery is made to the delivery address you provide.
Shipping costs within Germany
Shipping costs within Germany are a flat rate of 5,99 EUR per order.
Shipping costs abroad
Shipping costs to other European countries are a flat rate of 18,99 EUR per order.
SECTION 2 - DELIVERY TIME
Delivery time within Germany
Delivery time within Germany is usually 2-4 business days after payment is received.
Delivery time abroad
Delivery time to other European countries is usually 5-10 business days after payment is received.
SECTION 3 - SHIPPING COMPANY
We ship our products with DHL.
SECTION 4 - AVAILABILITY OF GOODS
If a product you ordered is not available for delivery because we are not supplied by our suppliers through no fault of our own, we reserve the right to withdraw from the contract. In this case, we will inform you immediately and, if applicable, propose delivery of a comparable product. If no comparable product is available or you do not want delivery of a comparable product, we will promptly refund any consideration already provided.
SECTION 5 - TRANSPORT DAMAGE
Obvious transport damage
If goods are delivered with obvious transport damage, please report such defects to the delivery person immediately and contact us as soon as possible. Failure to make a complaint or contact us has no consequences for your statutory rights and their enforcement, in particular your warranty rights. However, it helps us to assert our own claims against the carrier or transport insurance.
Hidden transport damage
If you discover transport damage after unpacking the goods, please inform us immediately. We will discuss the further procedure with you.
SECTION 6 - SELF-PICKUP
Self-pickup of the goods is not possible for logistical reasons.
SECTION 7 - DELIVERY RESTRICTIONS
PO box addresses
Delivery to PO box addresses is not possible.
Delivery to Packstations
Delivery to DHL Packstations is possible. Please provide your Postnummer and the Packstation number as the delivery address.
SECTION 8 - CUSTOMS AND IMPORT REGULATIONS
For deliveries abroad, additional customs duties, taxes, and fees may apply. These are not included in the shipping costs and must be borne by you. Please check with the competent customs or tax authorities.